Responsible Gaming

Your safety and well-being are our top priority. Learn about our commitment to responsible gaming and the tools available to help you stay in control.

Our Commitment

Player Protection

We provide comprehensive tools to help you set limits and maintain control over your gaming activity.

Time Management

Set session time limits and receive reminders to help you manage your gaming time effectively.

Early Intervention

Our systems monitor for signs of problematic gambling and provide proactive support when needed.

Healthy Gaming Guidelines

Do:

  • Set a budget before you start playing
  • Take regular breaks during gaming sessions
  • View gaming as entertainment, not investment
  • Only gamble with money you can afford to lose

Don't:

  • Chase losses by increasing bets
  • Gamble when upset or under the influence
  • Borrow money to fund your gaming
  • Neglect responsibilities for gaming

Warning Signs

If you recognize any of these signs in yourself or others, it may be time to seek help:

  • • Spending more time or money than intended
  • • Lying about gambling activities or losses
  • • Feeling anxious or irritable when not gambling
  • • Neglecting work, family, or social activities
  • • Borrowing money to gamble or pay debts
  • • Unsuccessful attempts to cut back or stop
  • • Gaming to escape problems or negative feelings
  • • Chasing losses with bigger bets

Get Help and Support

BeGambleAware

The leading UK charity providing information, advice and support for anyone affected by gambling problems.

Visit Website

GamCare

Free confidential support, information and advice for anyone affected by gambling problems.

Visit Website

National Gambling Helpline

Free, confidential helpline available 24/7 for anyone concerned about their gambling.

0808 8020 133

Self-Exclusion

If you feel you need a break from gaming, we offer self-exclusion options. Once active, you'll be blocked from accessing your account for the chosen period. This decision can be made at any time through your account settings.

24 Hours
Cooling off period
1 Week
Short break
1 Month
Extended break
6 Months
Long-term exclusion

Remember: Gaming should be fun. When the fun stops, stop.